Your trust matters deeply to us. Here’s how we care for your personal information with the same gentleness we bring to caring for your cat.
Information We Collect
When you reach out to us through our Gentle Conversation form, we collect your name, email address, phone number, and the details you share about your cat and your situation. We only ask for what we need to understand how we can help.
When you visit our website, we may collect basic information like your browser type and which pages you viewed. This helps us make the site more helpful for families like yours.
How We Use Your Information
The information you share through our contact form is used solely to respond to your inquiry, schedule consultations, and provide the compassionate care you’re seeking. We never use your personal details for marketing purposes without your explicit consent.
We may use anonymized, aggregated website usage data to improve our site and better serve the Portland feline community.
Form Submissions
When you submit our Gentle Conversation form, your information is transmitted through a secure API and stored safely. We treat every detail you share — about your family, your situation, and your beloved cat — with the utmost care and confidentiality.
Cookies & Analytics
Our website may use minimal cookies to ensure the site functions properly. We do not use invasive tracking or sell any data to advertisers. If we use analytics tools, they are configured to respect your privacy and collect only anonymized data.
Third Parties
We do not sell, trade, or rent your personal information to anyone. We may share information with trusted service providers who assist us in operating our website or conducting our practice, but only when those parties agree to keep your information confidential.
Data Security
We implement reasonable security measures to protect your personal information. Our website uses HTTPS encryption, and form submissions are processed through secure channels. While no method of transmission over the internet is completely secure, we take every reasonable step to safeguard your data.
Contact Us
If you have any questions about this privacy policy or how we handle your information, please don’t hesitate to reach out to us. We’re always here to listen.
This policy was last updated on March 25, 2026. We may update this policy from time to time, and any changes will be reflected on this page.